Employment Opportunities at Triple/S Dynamics

Job Title: Parts & Service Coordinator

Job Summary

Triple/S Dynamics, Inc. is a 133-year-old Texas based company with an incredibly rich history of engineering, manufacturing excellence and innovation. Numerous members of the Fortune 500 have benefited from our Sanitary and Industrial Slipstick horizontal motion conveyors, the Sutton Line of Gravity Separators and Stoners, the RotaScreen and Texas Shaker screening machines along with many other high-performance material handling products. The company is in need of a Parts & Service Coordinator to support our growth and the highest levels of customer satisfaction in our after-machine sales activity (parts, field service and audit/preventive maintenance).

Responsibilities and Duties:

• Process emergency & routine customer parts orders
• Provide parts quotations to customers
• Provide ETA’s for parts orders & expedite critical parts orders
• Check stock levels and request stock orders as required
• Maintain customer records
• Coordinate Triple/S Dynamics service activities, logistics and parts needs for site visits to include: start-up, warranty repair, audit services and troubleshooting
• Participate in meetings with other service and operations personnel to ensure the highest levels of customer satisfaction (parts order/expediting and field service trips)
• Process service orders in the Triple/S Dynamics resource planning system
• Ensure customers’ service requests are handled in an expeditious and professional manner

Qualifications and Skills

• 5 years experience in a customer service role employed with an equipment manufacturer – fielding requests for parts, service or technical support
• The ability to manage Business to Business communication and distant relationships that inevitably lead to customer understanding and satisfaction
• The ability to comprehend parts drawings and bills of material to ensure accuracy at time of request
• The ability to listen, question and follow-up with customer to ensure their needs are fully understood
• The character and desire to create a strong trust with customer through communication and commitment to the highest levels of customer satisfaction
• The effective use of MS Office products (Word, Excel and Outlook) and a basic understanding of Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) systems
• Solid math aptitude: Must have ability to calculate figures and amounts such as price extensions, discounts, percentages, area, circumference & volume.
• Excellent organizational and time management skills. Ability to handle stress associated with dealing with deadlines
• Enthusiastic, hard worker with ability to complete work based on self-initiative with minimal supervision
• Ability to pass a pre-employment drug screening and criminal background check
• Must be authorized to work in the U.S. without sponsorship.
• Must be a Team Player.

Triple/S Dynamics, Inc. is an Equal Opportunity Employer. Salary is commensurate with skills and experience. Submit resume to [email protected].

Job Title: Mechanical Assembler

Job Summary

Assemble mechanical parts, pieces or products using a variety of tools and equipment according to required specifications.

Essential Duties and Responsibilities Include:

• Read, interpret and follow basic blueprints, diagrams, engineering drawings, specifications, bills of materials, and other written instructions or procedures to accurately assemble equipment and products
• Utilize tools such as socket wrenches, hand held wrenches and pneumatic impact to assemble new and rebuilt equipment
• Perform quality work checks to ensure the product meets quality standards
• Dismantle and evaluate equipment for rebuild
• Identify product defects and report to Quality when defects are identified
• Rework and/or repair assembled equipment and products according to engineering specification changes
• Test and inspect equipment, fill out test report
• Prep materials for paint which could include cleaning, masking, sanding and/or grinding
• Spray paint product using pneumatic spray gun
• Drive a forklift
• Operate overhead hoist
• Perform all work in accordance with quality standards and established safety procedures
• Maintain a clean and safe work area

Qualification Requirements

• High School Diploma or GED
• 1-2 years mechanical assembly experience may be required
• Basic reading skills. Must be able to follow directions
• Basic blue print reading skills
• Basic computer navigation and utilization skills
• Ability to perform work accurately and thoroughly
• Ability to use thinking and reasoning to solve a problem and to think in such a way as to produce a new concept or idea
• High attention to detail and self-motivation skills
• Must be authorized to work in the U.S. without sponsorship.

Physical Demands and Responsibilities

• Regularly lift 30-50 pounds
• Regularly perform repetitive tasks
• Regularly possess manual dexterity to put parts or pieces together quickly and accurately
• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus

The ideal candidate will be punctual and reliable, able to work cooperatively in a team environment, able to work in a heated but un-air-conditioned manufacturing environment, have a basic understanding of safety rules and PPE requirements, good English communication skills, and willing and able to learn new skills.

Triple/S Dynamics, Inc. is an Equal Opportunity Employer, and uses E-VERIFY. Salary commensurate & excellent benefits. Submit resume to [email protected].

Job Title: Mechanical Design Engineer

TRIPLE/S DYNAMICS, INC. designs and manufactures custom-engineered material handling equipment including vibrating conveyors, vibrating screens, rotary screens, size reduction equipment and density separators. Triple/S is currently seeking a Mechanical Design Engineer for its Engineering Department.

Position Summary

Designs, develops, and tests material handling components and equipment to meet customer and industry specifications. Configures and documents product variants. Improves cost and performance throughout the product lifecycle.

Essential Duties and Responsibilities Include:

Education – Experience – Qualifications

Required:

• BS in Mechanical Engineering or related field.
• 3-5 years’ experience designing and testing mechanical equipment.
• Proficient with CAD tools.
• Solves complex problems.
• Manages projects with teams of 3 or more.
• Writes thorough and accurate technical reports.
• Communicates effectively with all levels of the organization in verbal and written form.
• Stable work history & references.
• Must be authorized to work in the US without sponsorship.

Preferred:

• Proficient with AutoDesk Inventor, Vault, and AutoCAD
• Experience with simulation and finite element analysis software.

Salary commensurate with experience. Triple/S is an Equal Opportunity Employer. Send resume to [email protected].