OEM Parts Request
Replacement parts are available for all of your Triple/S Dynamics equipment. Replacement parts and service are also available for the installed base of material handling equipment supplied by Food Engineering Corp. (FEC), excluding dryers and coolers.
Call 214.828.8640 direct or dial 800.527.2116 and press 2 to connect to our Parts & Service Department.
Have questions first? See our OEM Parts FAQs.
Get Started on Your OEM Parts Request
OEM Parts FAQs
How long does a parts order take to ship?
It depends on the part. Items we keep in stock typically ship within a week. Larger built-to-order components, such as shafts and gears for a drive box, generally take 10 to 12 weeks.
I know what the part looks like but not its name or number. Can you still help?
Yes. We can identify most parts from a photo. Send us an image of the part along with your equipment’s serial number and machine type, and we’ll match it and confirm availability.
What's the difference between a parts order and a drive rebuild?
A parts order is one or more components we ship directly to you. A drive rebuild is a service: you send the drive in, we assess its condition, and rebuild it based on what needs to be replaced.
Where do I find my equipment's serial number?
Check the nameplate on the drive itself. If you still have the original manual that shipped with the machine, the serial number is listed there too. It’s specific to your equipment, so it’s the fastest way for us to pull the right parts and records.
